Last updated September 6, 2026
01
What we collect
We collect information you provide when creating or using an account, including your name, email address, organization details, and the project information, observations, photos, and records you choose to add to Reground.
We also receive limited technical information needed to operate and protect the service, such as browser and device information, session data, and activity related to account access.
02
How we use information
We use information to provide and secure Reground, support your account, process subscriptions, improve the service, communicate about service-related updates, and meet legal obligations. We do not sell your personal information.
03
How information is shared
We share information only when necessary to run Reground—for example, with providers that support authentication, hosting, data storage, payments, email delivery, security, and analytics. These providers may access information only as needed to perform their services.
We may also disclose information when required by law, to protect the rights and safety of users or the public, or in connection with a business transaction such as a merger or acquisition.
04
Cookies and analytics
Reground uses cookies and similar technologies to keep you signed in, support trusted-device verification, remember essential preferences, and understand how the service is used. You can manage cookies through your browser, though some features may not work without essential cookies.
05
Data retention and security
We keep information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no online service can guarantee absolute security.
06
Your choices
You can review and update account information through Reground. Depending on your location, you may have additional rights to request access to, correction of, or deletion of personal information. Contact us through the support options available in Reground to make a request.
07
Changes to this policy
We may update this policy as our service or legal requirements change. When we do, we will post the revised policy here and update the date above.